BCFS has named Ivette Martinez its new Director of Quality Assurance and Compliance, focused on programs led within the agency’s Community Services Division and Education Services entity. In this role, Martinez will develop, apply, measure and maintain quality standards and best practices for local, state and federal programs that serve children, families and communities across Texas.
“BCFS is committed to operating with the highest level of integrity and reliability,” said Ben Delgado, BCFS Executive Vice President – Community and International Operations. “With fifteen years at BCFS, Ivette knows what right looks like and demonstrates a keen awareness for the most effective methods to achieve successful outcomes. As our organization continues on a robust path of growth, her expertise will ensure BCFS delivers top quality services that meet – and exceed – our contractual responsibilities and, most importantly, the needs of those we serve.”
BCFS is a global system of health and human service non-profit organizations with locations and programs throughout the United States as well as Eastern Europe, Latin America, Southeast Asia and Africa. The organization is a national leader in medical sheltering and emergency management and response, providing critical emergency support services to federal, state and local governments. BCFS also provides residential services and emergency shelters for children who are abused or neglected, assisted living services and vocational training for adults with intellectual disabilities, mental health services for children and families, foster care and adoption services, medical services, transitional living services for youth who are at-risk and those in the juvenile justice system, residential camping and retreats for children and families, and international humanitarian aid for children living in impoverished conditions in developing countries.
Martinez has excelled during her 15-year career in the BCFS system, leading a diverse portfolio of programs focused on strengthening and rebuilding families that are struggling. She holds a master’s degree in Adult Education from Texas State University and is pursuing her PhD in Adult Education.