North Park Lexus at Dominion

I purchased a beautiful, low mileage, 2016 RX350 on February 29th, 2024 over the phone. I live in Austin, Texas and North Park Lexus at Dominion is in San Antonio. I saw the car listed on Edmund's Website on a Sunday night. The next morning, bright and early, I received a phone call from, Fernando Maldanado, an amazing guy. very profess, knows his stuff, while being warm and attentive at the same time. we chatted and I affirmed I was interested in the car and he said he'd have someone bring it right out to my home for me to insoect and text drive. I said that would be great but I live in Austin. Mr. Maldanado said no problem. That evening a terrific young man brought the car for me to inspect. It was everything and more than previously stated. It was showroom new despite being 8 years old. I said id take it. we shook hands and the next day Mr. Maldanado called and we agreed on a great price . He sent an agreement via DocuSign I signed. Spoke a few minutes with Frank James in finance.That evening they brought the papers to me to sign hard copies. The next day my beautiful RX350 was delivered to me. couldn't be more thrilled.

North Park Lexus at Dominion was the easiest and most wonderful car buying process I've ever experience. i was dreading having to buy a car. But now I'm disappointed I can't buy one everyday it was so easy.

so, if you're in the market for a Luxury car from a luxury Dealership then go to see Fernando Maldanado (don't forget that name, Fernando Maldanado) for the best car buying experience of your life. Amazing guy and amazing Dealership.

P.S.
Get this, every 5,000 miles they'll come pick it up, leave me a loaner. Take my car back to North Park Lexus at Dominion, service the car and bring it back to me in Austin. Wow!

Where to start? Well, let's start where most of us do, with Service! Outstanding service! I cannot say more good things about Mitchell Long and his expertise, willingness to answer questions and provide information - he went above and beyond! I was looking for a Lexus IS, and had one of the worst experiences of my life while shopping/test driving in Austin Texas. I wasn't ready to just give up, so I gave Northpark Lexus In San Antonio a call and was put in touch with Mitchell Long. Mitchell was able to find the vehicle that I wanted, answer all of my questions and completely put me at ease regarding my purchase. Whereas the salesperson in Austin got short and snippy with me, Mitchell always remained calm and patient, never once questioning me. If I did not understand something about the vehicle, he would answer my questions - all the while, maintaining a positive, professional attitude!
I highly recommend that you give Northpark Lexus a try. If you live in Central Texas and are in market for a new car, you don't want to miss out on this experience! Great value, great car, great service!!!

Wow-what is that horribly overused expression-"on steroids". This is a Lexus dealership "on steroids". It's like going to beautiful ski lodge with magnificent cars. I was here because someone clipped my 20 year old Lexus sport car at the country dance hall and a part fell off. They looked it up and put it on order, along with touch up paint, quickly and efficiently!

Went to the Mercedes dealers on Friday. Mike was friendly working with another customer and just handed me a card and showed me one car. I truly was not interested in buying a Mercedes but the GL caught my eye I gave Mike a call on Saturday and told him me and my husband would come by

Mark in finance great job thanks for making it quick and to the point . Jerry thanks for training mike you are an awesome father in law and it shows in your interaction with Mike

We have purchased many cars and this experience topped our experience at Porsche

What a remarkable experience. Unfortunately, our family has purchased far too many vehicles in recent history. This causes dread and reluctance on most occasions, but not at North Park Lexus at Dominion!!!

Prakash and Vanessa were phenomenal in every aspect. Professional, knowledgeable, and true customer service that is beyond anything we've ever experienced at a dealership.

I HIGHLY recommend this dealership! They truly care about the customer and go to extreme lengths to ensure their satisfaction!

James Garza and Darren were great. They took very good care of me and got me into my first Lexus. It was a great experience.

Great place to buy new or preowned vehicle from Northpark Lexus at Dominion and I highly recommend it

The best service manager John gets a million thanks and in their gift the ladies - so delightfully helpful.

Rico was my service advisor. He has been my service advisor before - he goes ABOVE and BEYOND every time. He has excellent customer service. Always a smile on his face and a willingness to help. Respectful, kind and courteous.
the coffee shop Barista was also friendly in providing me warm coffee and a delicious pastry.
Excellent, Excellent, Excellent!

If you're looking to buy a new car, Hayden Lindsey is your guy! Super professional and looks out for your best interest. I couldn't be happier with my experience buying a vehicle from here.